Purpose of This Document
Please forward any comments you may have regarding this policy to firstname.lastname@example.org.
Information Collected by Kentico Cloud
When you visit our web pages, the following access information is automatically collected:
- The Internet domain, registered company (if applicable), GeoIP information and Internet address of the computer you are using.
- Identification of the page or service you are requesting.
- The type of browser and operating system you are using.
- Date and time of access.
- The Internet address of the website from which you arrived at our website.
- Cookie information.
No other information is automatically collected through the Kentico Cloud website. However, when you intentionally send information, the following will be collected:
Contacting Us by Email
- Email address
- Content of email
- Any content entered into our forms, polls, questionnaires, comment fields or forums.
How We Use Information
Our goal is to provide our visitors with quality information and resources while preserving individual anonymity and personal privacy.
All information is used by Kentico software for the operation and quality maintenance of our service, for ascertaining site trends and gathering statistics.
The information enables us to provide services or information more tailored to your needs, and also allows us to plan website improvements. We may use your personal information to offer you additional assistance or to deliver services, such as newsletters, events, training and software that you have requested or purchased. We may also use the information to deliver our customer support to you.
Out of respect for your privacy we do not sell, rent, or give your personal information to any third party. We do not use your information for any purpose other than communicating with you in the most efficient manner.
Any information you provide to us is safeguarded and secure. To prevent unauthorized access, maintain data accuracy, and ensure correct usage of information, we have put in place appropriate physical, electronic, and managerial procedures.
Access to your personal information is limited to Kentico software employees who need the information in order to provide personalized customer support for you. The employees in question are bound by confidentiality obligations and may be subject to disciplinary action, including job contract termination, if they fail to meet those obligations.
To make KenticoCloud.com and its subdomains work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site, respond to surveys, or participate in polls. It enables our website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.
Use of Third-party Software
Kentico Cloud uses:
- Google Analytics, a web analytics service provided by Google, Inc.;
- Hotjar and Intercom in order to improve the experience of our websites and web services, provide support, and monitor usage; and
- Inline Manual to provide support and training inside our services.
These parties will use this information for the purpose of evaluating your use of the website, creating reports on website activity, and providing other services relating to Internet usage. Said parties may also pass this information on to third parties when required to do so by law, or when such third parties process the information on their behalf. None of these services will associate your IP address with any other data they hold.
By using this website and service, you consent to the processing of data about your visit by these parties in the manner and for the purposes set out above.
Links to Third-party Sites
You may find links to other companies on our site with whom we have a relationship. Kentico software is not responsible for the privacy practices of these third parties. we therefore encourage you to read their privacy statements, as they may differ from ours.
How to Contact Us